We want to keep our staff, families, and community safe and healthy. We have been staying closely connected with public health recommendations and professional associations so that we can responsibly care for our community.
Because there is much uncertainty surrounding this pandemic, here are some things we want you to know about our current response to this dynamic COVID-19 situation:
-We are proactively operating our business and adapting policies as more information develops. We are still here to respond to your need for our services.
-We are trained in safe, proper care and preparation of those who have died and are staying current with recommended practices. We will still respond to calls when a death occurs.
-We are taking preventative measures to reduce exposure opportunities in our facilities, keeping commonly used surfaces disinfected, and practicing good hygiene.
-Remember that there are ways to support families during a loss other than your presence at an event. Offer an online condolence, call, or send a card instead.
-With appropriate family permissions, video and audio recordings of services can be made available (on a time delay) for public viewing through our obituary pages.
Based on CDC recommendations as of 3/17/2020, the following applies to appointments, services, and arrangement conferences:
-We are strictly adhering to the CDC's 10 person limit at events. Our staff will be monitoring the number of people in attendance at events.
-We are recommending that service times not be published, but that attendees be invited personally. Because this is a significant moment in the life of a family, we will create a schedule that will accommodate your needs while respecting the attendee limit.
-We are restricting the arrangement conference to 2 family representatives, with the ability to teleconference with others who wish to be involved in decision making at the time of need.
-We are limiting non-essential visits to the funeral home, meaning that appointments that are not urgent or time sensitive may not be scheduled until public safety recommendations are lightened.
-We are aiming to protect staff by limiting transfers of pets from veterinary offices. We will still be available to take in pets from owners at our facility as normal.
We have developed these policies for the safety and health of those we care about...our community, our families, and our staff. We believe that prevention is the best defense; taking precautions and making responsible social choices protect the most vulnerable around us as well as ourselves.